Private Policy

EV Charging Store Inc. is dedicated to protecting consumer privacy. This notice explains how EV Charging Store Inc. collects, uses, and discloses information about you when you subscribe to our services and you visit our Web sites. Your use of this website, and/or receipt of EV Charging Store Inc. products or services constitutes acceptance of this Policy.

This Policy explains our practices in the following areas:

  • The nature of the information we collect about you and the way such information is used.
  • The nature, frequency, and purpose of any disclosure of information that we may make, including the types of persons or entities to whom the disclosure may be made.
  • Your rights under the Communications Act, 47 U.S.C. S 338(i).

If you have questions about this Policy or other matters, you may contact us 24 hours a day, any day of the year, by email or mail:

EV Charging Store, Inc. 215 Wichita Ave, Suite 103. Huntington Beach, Ca 92648.


  1. Types of Information we collect and how we collect it

In discussing the types of information we collect from customers and visitors to our websites we use the term “Customer Information” as a broad, general term that refers to any information relating to you and your EV Charging Store Inc. products or service (“EV Charging Products”), including Account Information, Service & Performance Information, Commerce Information, and Web Site Information.

The following are specific types of Customer Information that we collect from customers and visitors to our websites:

“Account Information” means information about your account, including, but not limited to, your name, address, e-mail address, telephone number, the model of your EV Charging Products (as applicable), and appointment scheduling information. We collect Account Information directly from you when you activate or change your account, or purchase products or services from us.  We may combine information we obtain from third parties with Account Information we collect.

Commerce Information” means personally identifiable information about you that enables a commerce partner to fulfill your request to participate in a business transaction. From time to time, we may present on-screen offers or enable you to buy goods and services from us or third parties. We will only collect and send on your behalf information such as your name and address and your interest in a specific offer or transaction to the commerce partners that are sponsoring the promotion or transaction if you take advantage of such an offer or engage in a transaction. In addition to fulfilling your request, such commerce partner may also use your Commerce Information to send you other information in which you might be interested, consistent with its own privacy policies.

“Web Site Information” means information collected and stored on our web servers. If you are a customer or register on our EV Commerce Websites to access your account, we may collect information that you provide us (including your email address) and use it in accordance with this Privacy Policy. Whether or not you are a customer or register on our EV Commerce Website, we may collect information about visitors to our EV Commerce Websites as follows:

Cookies : We use cookies to customize our EV Commerce Websites for returning visitors. These cookies remain on your computer and are automatically retrieved when you visit our EV Commerce Websites at a later time. These cookies contain only information concerning the type of customer and frequently visited pages. No other Customer Information is stored on cookies. If you are uncomfortable with cookies, you may disable them on your computer. Disabling cookies may affect user functionality.  The design of the EV Commerce Websites allows access to most offerings with cookies disabled; however, visitors who have disabled cookie processing will not be able to use AV’s personalized account management function.

Web Logs: also maintains standard web logs that record data about all visitors to our EV Commerce Websites. These logs may contain:

  • The Internet domain from which you access such Websites.
  • Your IP address (your computer is automatically assigned an IP address when you surf the Internet. Your IP address is either static or dynamic. A static IP address may be identifiable to you; a dynamic address is usually not identifiable to you)./li>
  • The type of browser and operating system you use.
  • The date and time you visited this site.
  • The pages you viewed on the EV Commerce Websites.
  • The address of the website from which you linked.


EV Charging Store Inc. uses web log and clickstream information to help us design our site, to identify popular site features and to make the site more useful for visitors. Web logs are recorded in sequential files, and we normally do not attempt to identify individuals from these logs. However, we may use web logs to identify persons attempting to break into, disrupt, or damage our Site. We may share web log information with law enforcement personnel if we believe evidence exists, or is likely to occur, of a violation of federal, state or local laws or regulations.

Links to other websites: When you visit our website, you may find opportunities to link to websites of third parties. When you click through to these third party websites, EV Charging Store’s Privacy Policy no longer applies. We recommend that you read the privacy policy for any third party websites.


  1. Use of Customer Information

We use Customer Information to deliver our products and services, process your installation transaction and other installation and service-related requests and comments, and to understand your needs so that we may provide you with the most suitable products and services. For example, we may use your postal address, e-mail address or telephone number to:

  • Process and fulfill your installation order and notify you of your order status;
  • Provide customer support; and
  • Solicit your feedback about the products and services you received.


We may use Customer Information to resolve disputes and troubleshoot problems, as well as contact a customer regarding administrative matters or notices.


III. When we share Customer Information with third parties

We do not share your personally identifiable information with third parties, except as described below.  Personally identifiable information that we collect may include: name, address, date of birth, e-mail address, telephone number, credit card information, and information about your individual interests in and use of various products, programs, and services. In the circumstances described below, we limit the information we provide to the information necessary to perform the function or provide the service for which it is shared.  Third parties are not permitted to use the Customer Information which is provided by us for any purposes other than as authorized by us, and we take steps to require these third parties to maintain the confidentiality of the Customer Information and adhere to this Privacy Policy.

Third party services: We share Customer Information with third parties contracted to do business on our behalf (for example, local electrical contractors and service providers, bill processing, delivery, technical service and support, credit card processing services, website service providers and collection services). When you order products or services, including but not limited to product installation services, we will share Customer Information necessary for any associated third party to provide these services and ongoing related support. 

Legal Requirements & Professional Services: EV Charging Store may share your Customer Information if it believes in good faith that such disclosure is: a) necessary to comply with a legal process, b) in response to legal claims, c) necessary to protect personal safety, property or other of your rights, our rights and/or the rights of our service providers, or d) as part of a sale or assignment of all or a part of our business. EV Charging Store may also disclose Customer Information to any person performing audit, legal, operational or other similar services for EV Charging Store.  Whenever reasonably possible we will require any recipient of Customer Information for these purposes to agree in writing to hold the information in confidence, to use the information only for the permitted purpose, and to return or destroy the information when the services are completed.

We may share with third parties certain pieces of non-personally identifiable information and aggregated non-personally identifiable information, for example, the number of customers located in a certain geographic area or how many hours a day customers with a particular type of electric vehicle are using their EV Charging Products. Such information will not identify you individually.


  1. Opting Out of Marketing Communications

EV Charging Store may periodically send you messages via e-mail, telephone or traditional postal mail about products and services that we think may be of interest to you.


  1. How long we keep Customer Information

We maintain Customer Information about you for as long as we provide EV Charging Products to you, and longer for related business activities.


  1. How we protect the security of Customer Information

We take reasonable steps to protect Customer Information by using security technologies and procedures that limit access to our databases. However, no system is completely secure or error-free. We do not, and cannot, guarantee the complete security of Customer Information.


VII. Online credit card transactions

We protect the security of credit card transactions on the Internet by using a secure, encrypted Web server. We do not store credit card information collected during transactions. Credit card information is transacted and maintained by a PCI compliant payment processor (Mastercard TM). Stored information from credit card transactions is not released to third parties except in response to a subpoena or court order.


VIII. A Special Note for Parents Concerning Privacy

This website is not directed to children and we do not encourage children to participate in providing us with any personally identifiable information.  If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.  If you believe that we might have any information from a child under age 13, We strongly recommend that children under age 13 use our services only under the approval and supervision of their parents or legal guardian(s).  
We support the guidelines and regulatory requirements provided in the Children’s Online Privacy Protection Act of 1998 (COPPA).


  1. Changes to this Privacy Policy

AV shares Customer Information in accordance with the Privacy Policy in effect at the time the information is collected. We reserve the right to change this Privacy Policy at any time. If we make a significant change with regard to our collection or use of information about our customers, we will note on the main page of our Web sites that this Policy has been updated and may take additional reasonable steps to notify you about the new or revised Policy. Whenever possible, we will reasonably attempt to notify you in some way 30 days before the effective date of the change.


2014 © EV Charging Store Inc.



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